FAQ & troubleshooting
Windows says “Windows protected your PC”
Section titled “Windows says “Windows protected your PC””Windows builds aren’t code-signed (a certificate costs money every year; see Code signing). Click More info → Run anyway. Updates after that install without the warning.
My file counts don’t match after a backup
Section titled “My file counts don’t match after a backup”Open Compare. It lists exactly what’s missing or different. Usually it’s system files like .DS_Store, which uploads skip on purpose.
Can NoExplorer delete or overwrite my local files?
Section titled “Can NoExplorer delete or overwrite my local files?”No. Downloads never overwrite (they become name (1).ext), and removing local files only moves them to the Trash or Recycle Bin.
The connection test fails on my self-hosted server
Section titled “The connection test fails on my self-hosted server”- Keep Path-style requests on.
- Check the port in the endpoint, e.g.
:9000for MinIO. - A self-signed HTTPS certificate: turn on Settings → Experimental → Self-signed HTTPS and trust the certificate after comparing its fingerprint, or use plain HTTP inside your network, or a trusted certificate (for example from Let’s Encrypt).
Where are my keys and passwords stored?
Section titled “Where are my keys and passwords stored?”In your system’s credential store (macOS Keychain, Windows Credential Manager or Linux Secret Service). They’re never shown in the app and only sent to the server you configured.
Why does Box need my own app?
Section titled “Why does Box need my own app?”Box sign-in needs a client secret, and an open-source app can’t keep one secret. A free Box app takes two minutes, see Connect your storage.
Closing the window doesn’t quit the app
Section titled “Closing the window doesn’t quit the app”That’s so transfers can finish. Quit from the menu bar or tray icon, or turn off Keep running in the background in Settings → General.
Something else is wrong
Section titled “Something else is wrong”Please open an issue on GitHub with your system, the NoExplorer version (Settings → About) and what you did.